@font-face{font-family:Pretendard;src:url('/assets/fonts/PretendardVariable.woff2') format('woff2');font-weight:100 900;font-display:swap}
:root{color-scheme:dark;--bg:#101014;--panel:#18181e;--raised:#222229;--ink:#f2ece8;--muted:#aaa3af;--line:#35343d;--rose:#d59b9a}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Pretendard,-apple-system,sans-serif;font-size:14px;line-height:1.65}a{color:inherit;text-underline-offset:4px}button,input,select,textarea{font:inherit}button,a,input,select,textarea,summary{-webkit-tap-highlight-color:transparent}button{cursor:pointer;min-height:42px;border:1px solid var(--line);border-radius:8px;padding:9px 14px;background:var(--raised);color:var(--ink)}button:hover{border-color:#77707c}button:disabled{opacity:.5;cursor:default}button.primary{background:var(--rose);color:#251b22;border-color:var(--rose);font-weight:650}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:2px solid var(--rose);outline-offset:4px}[hidden]{display:none!important}.skip{position:fixed;top:-100px}.skip:focus{top:10px;z-index:10;background:var(--panel)}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
.topbar{max-width:1280px;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:24px 32px;border-bottom:1px solid var(--line)}.brand{font-size:27px;font-weight:780;letter-spacing:-1.5px;text-decoration:none}.brand span{font-family:ui-monospace,monospace;font-size:10px;letter-spacing:2px;color:var(--muted);margin-left:16px}.topbar>a:last-child{font-size:12px;color:var(--muted)}main{max-width:1280px;margin:0 auto;padding:44px 32px 64px}.heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}h1{font-size:38px;letter-spacing:-1.5px;line-height:1.2;margin:8px 0 12px}h2{font-size:22px;letter-spacing:-.6px;line-height:1.4;margin:0 0 12px}p{margin:0 0 12px}.heading p:last-child,.empty p{color:var(--muted)}#intro:empty{display:none}.eyebrow{font-size:11px;letter-spacing:.06em;color:var(--rose);margin:0 0 7px}.workspace{display:grid;grid-template-columns:310px minmax(0,1fr);border:1px solid var(--line);border-radius:14px;overflow:hidden;min-height:550px}.inbox{padding:22px 16px;background:#141419;border-right:1px solid var(--line)}.inbox-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:15px}.inbox-head h2{font-size:16px;margin:0}.inbox-head button{font-size:11px;padding:6px 9px;min-height:34px}.inbox select{margin-bottom:12px}.ticket{width:100%;display:block;text-align:left;background:transparent;border-color:transparent;border-bottom-color:var(--line);border-radius:0;padding:16px 10px}.ticket[aria-current=true]{background:var(--raised);border-radius:8px;border-color:var(--line)}.ticket strong{display:block;font-size:14px;font-weight:550;margin:9px 0 7px;overflow-wrap:anywhere}.ticket small{color:var(--muted);font-size:11px}.badge{display:inline-block;padding:2px 7px;border-radius:4px;background:#2f2934;font-size:10px;color:#dfb7c4}.badge.answered{background:#273733;color:#b4d4c8}.badge.resolved{background:#303039;color:#b6b0bd}.pane{padding:30px;min-width:0;background:var(--panel)}.empty{display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center;min-height:420px;gap:6px}.empty-mark{font-size:64px;line-height:1.2;color:var(--rose);font-weight:200;margin-bottom:16px}label{display:block;margin:20px 0 7px;font-weight:550;font-size:12px}input,textarea,select{display:block;width:100%;min-width:0;padding:12px;border:1px solid var(--line);border-radius:7px;background:#111116;color:var(--ink)}textarea{resize:vertical;line-height:1.7}input::placeholder,textarea::placeholder{color:#837d8c}.device-fields{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.device-fields small{grid-column:1/-1;color:var(--muted);margin-top:8px}.retention-note,small{font-size:11px;color:var(--muted)}.retention-note{margin:12px 0 20px}.conversation-head{display:flex;justify-content:space-between;align-items:start;gap:14px;padding-bottom:18px;border-bottom:1px solid var(--line)}.conversation-head h2{overflow-wrap:anywhere}.conversation-head button{font-size:11px;white-space:nowrap}#ticket-device{color:var(--muted);font-size:11px;margin:0}.messages{display:flex;flex-direction:column;gap:22px;padding:25px 0;max-height:560px;overflow:auto;overflow-wrap:anywhere}.message{max-width:86%;align-self:flex-start}.message.mine{align-self:flex-end}.message .message-body{background:#25242d;border:1px solid #37343f;padding:14px 18px;border-radius:2px 12px 12px 12px;white-space:pre-wrap}.message.mine .message-body{background:#382c36;border-color:#5e4454;border-radius:12px 2px 12px 12px}.message-meta{font-size:10px;color:var(--muted);margin-bottom:6px}.message.mine .message-meta{text-align:right}.download{display:block;margin-top:7px;font-size:12px;overflow-wrap:anywhere}.reply-bottom{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-top:16px}.attachment-picker{margin:12px 0}.attachment-picker input{font-size:11px}.attachment-list{display:flex;flex-direction:column;gap:5px;margin-top:8px}.attachment-file{display:flex;align-items:center;justify-content:space-between;gap:8px;overflow-wrap:anywhere;font-size:12px}.attachment-file button{min-height:30px;padding:3px 8px;font-size:11px}#notice:empty{display:none}#notice{padding:12px 16px;background:#2b252e;border-left:3px solid var(--rose);margin-bottom:18px;overflow-wrap:anywhere}#email-settings{border:1px solid var(--line);border-radius:8px;margin:0 0 22px;padding:13px 18px}summary{cursor:pointer;font-size:12px}summary span{margin-left:12px;color:var(--muted)}.email-box{max-width:620px;padding:16px 0 6px}.email-box p{color:var(--muted);font-size:12px}.input-row{display:flex;gap:10px}.input-row button{white-space:nowrap}footer{max-width:1280px;margin:auto;padding:0 32px 30px;font-size:11px;color:var(--muted)}#more{width:100%;margin-top:12px}#new-form>button{float:right}#new-form::after{content:'';display:block;clear:both}#login-gate{border:1px solid var(--line);border-radius:12px}
@media(max-width:800px){.workspace{grid-template-columns:1fr}.inbox{border-right:0;border-bottom:1px solid var(--line)}#ticket-list{max-height:230px;overflow:auto}.pane{padding:22px}.heading{align-items:flex-start}.heading .primary{white-space:nowrap}.conversation-head{flex-direction:column}.messages{max-height:460px}.message{max-width:95%}}
@media(max-width:480px){main{padding:28px 16px 40px}.topbar{padding:18px 16px}.brand span{display:none}h1{font-size:30px}.heading{flex-wrap:wrap;gap:8px}.heading>button{width:100%}.pane{padding:18px 14px}.device-fields{grid-template-columns:1fr}.reply-bottom{flex-direction:column;align-items:stretch}.input-row{flex-direction:column}.empty{min-height:300px}footer{padding:0 16px 24px}}